Audience
Teams whose processes cross sales, operations, recruiting, finance, or support.
Workflow
Handoff mapping
Diagnosis
Several people touch the same request, but no one owns the whole path.
Requests wait in inboxes, spreadsheets, or chat threads.
The team cannot name the step where delay usually starts.
Practical Move
Draw the workflow as trigger, handoffs, decision points, exceptions, and final output. Only then decide where AI belongs.
LinkedIn Post Seed
Automation fails when the handoff is fuzzy. Before adding AI, map where work changes hands, what information must travel with it, and who decides when it is complete.
Outreach Question
Where does work most often slow down when it moves from one person or team to another?